Returns & Exchanges
At Plushies and Pins, we want you to love your wearable art, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a fit issue or a change of heart, our team is here to ensure your shopping experience remains delightful.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items, ensuring all original tags are attached and pins are safely tucked into their protective backing.
Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing